Request a payment

Scroll down for video!

Ask customers, friends, family or anyone else to pay you quickly and easily from untied  – or even show them a QR code if they’re face to face. They’ll then be able to pay you instantly from their own banking app.

Here’s how to get paid quickly – and for free!

Click on the More menu option and select "Request Payment"

Tap in the details of what you're being paid for (and the payer's email address - if you're face to face you can put your own in and the QR code will then appear on the next screen). 

Select your bank account to pay into and if prompted the name of the account.

If you want to automatically tag the payment when received, tick the box and choose the appropriate tag category.

What happens to my request after I click “Send”?

The person you are requesting money from can click on the “Pay now” button in the email they receive from untied. This will take them to a secure payment page to review the amount and select their bank––we recommend giving them a heads up the first time, so they aren’t concerned that it may be fraudulent or spam.

They can also scan the QR code shown in your untied App. This will open the secure payment page on their phone.

From the payment page, their own bank’s Mobile App or browser will open to securely authorise and send the payment to your bank. You will both receive an email confirmation and your payment will be displayed in untied when your bank transactions are updated.

How do I see the status of my requests?

Click the View Requests link at the top of the Request payment screen

To do this in untied Pro in the browser