Which bank and card accounts does untied work with and how does it work?

untied works with the majority of UK banks and connects to both personal and business bank accounts, as well as many credit card providers, and banks across Europe. 

To connect to your bank account we use trusted services from secure industry leaders TrueLayer. They help link bank accounts using connections that the banks themselves provide. Sometimes we also connect directly.

untied never sees your banking login details. Instead you log into your online banking or banking app and authorise us to retrieve your transactions. You need to renew permission every 90 days, and can also cancel the permission at any time.

If a bank is not listed it may be because they do not offer account access or have not integrated with TrueLayer.

Use the search box to find out if your bank is supported. Or enter "UK" to see all UK banks.

What banks are not supported - and why not?!

We don't support all banks. We would like to, but there are various reasons why they can't be brought into untied.

Each bank is responsible for deciding how they will be sharing transactions and TrueLayer is one of several companies that aggregate different banks so that we can connect to them consistently. And if TrueLayer or their peers don't connect to a bank, then generally we can't either.

In many cases this will be because either the bank doesn't support open banking, because they have a non-standard way of implementing open banking, or have only recently aligned with the way that others do open banking. The institutions we get asked about most that fit into these categories are Co-operative Bank (Retail), Metro Bank, NewDay (including brands such as John Lewis) and Smile (part of Co-op).

If you have a Barclays Business account as well as a Personal one, then you also need to follow a custom flow.

If you want to ask TrueLayer to connect to a missing bank, you can do that here. Please also ask your bank to link to TrueLayer (it shows banks the demand).

How much data comes through?

This varies between banks - most will align with the data that you can see via their app in the transaction list (PDFs will often give more data). It means several years depending on the institution ... though we only get 90 days if you refresh your bank connection (if it's been a long time since you last brought in transactions, add the bank account again without deleting the old one).

Nationwide gives only 15 months when you first link to them.