Managing or cancelling your subscription

If you have a subscription for untied it will auto-renew unless you cancel 24 hours before the end of the current period.

The way you can manage your subscription depends on where you bought it. If you don't remember, open up untied, tap "More...", then "Your plan" and it will tell you where your subscription was purchased (Apple App Store, Google Play or untied). Note if you do not see a "Your plan" option this means you do not currently have a valid subscription and should instead see an option to purchase one.

If you purchased from the untied app running on an Android phone your subscription is handled by Google Play. To manage your Google Play subscriptions, click here, or open Google Play on your device and select Subscriptions from the menu.

For more help with Google Play subscriptions see:
Cancel, pause, or change a subscription on Google Play

If you purchased from the untied app running on an iPhone your subscription is handled by iTunes/Apple App Store. To manage your subscription, you can use iTunes on your Mac/PC, or on your phone locate the Settings app, tap on your name (Apple ID) at the top and then tap 'Subscriptions'.

For more help with Apple Subscriptions see:
See or cancel your subscriptions.

If you purchased directly from untied via our website, a promotion or via the untied web app you can manage your subscription by logging into the web app, here. Once logged in click on the profile icon at top right and then Your Plan. From there you should see links to cancel or update payment details.

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