How do I contact HMRC?
There will be times when you need to contact the tax authority, HM Revenue & Customs (HMRC).
HMRC's telephone numbers for self-assessment are:
- Telephone: 0300 200 3310
- From outside UK: +44 161 931 9070
There are also other ways to contact HMRC shown on the HMRC website.
Of course, HMRC’s availability has been affected by COVID-19. We found callers were having to wait 50% longer to get through to HMRC at the beginning of 2021, compared with 2020. To help our users, we did some research on the best times of day to call. We discovered that it was easier and quicker to talk to an HMRC agent towards the end of the week, particularly on a Thursday morning as soon as the phone lines opened at 8am. You can read all about this in our blog -
Call HMRC in the morning for shorter waiting times.
Be careful - we have seen examples of adverts that use a premium rate telephone number for HMRC. These are not genuine HMRC numbers.
You may also get a call or a text that claims to be from HMRC. These may also be scams. HMRC have advice here.